Privacy Policy for Vetmedxcare.com

Effective Date: 05 November 2024

At Vetmedxcare.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or book an online consultation with a veterinary doctor.

By using Vetmedxcare.com, you consent to the collection and use of information as outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal Information

When you book an online consultation or fill out a contact form, you may provide us with personal information, such as:

Name
Email address
Phone number
Pet's name, breed, age, and medical history

b. Health Information

If you use our online consultation service, we may collect sensitive health-related data about your pet, including:

Symptoms or health concerns
Diagnosis and treatment history

c. Usage Data

We collect data on how you interact with our website, including:

IP address
Browser type
Device information
Pages visited, and the time spent on those pages

d. Cookies and Tracking Technologies

We use cookies to improve your experience and collect usage data. You can adjust your cookie preferences via your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide online veterinary consultations
To respond to inquiries or questions via contact forms
To personalize your user experience
To process bookings and payments for consultations
To send you updates, newsletters, or promotional materials (you can opt out at any time)
To ensure the security of our website and protect against unauthorized access

3. How We Share Your Information

We may share your information in the following situations:

With Veterinary Professionals: To provide the online consultation service, we may share your pet’s information with the veterinary doctor.
With Service Providers: We may share your information with third-party service providers to support the functionality of our website (e.g., payment processors, hosting providers).
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be deleted or anonymized.

5. Data Security

We employ reasonable security measures to protect your information. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the data we have on file for you.
Correction: You can correct any inaccuracies in the data we hold.
Deletion: You can request that we delete your personal information.
Opt-out: You can opt out of receiving marketing communications at any time.

To exercise these rights, please contact us at deepakruhil.vet@gmail.com.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vetmedxcare.com
deepakruhil.vet@gmail.com